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Contact Us

We pride ourselves on offering excellence in customer service, and aim to reply to any emails within 24 hours during a working day (Monday - Friday). We have an in depth help section which we hope will answer any general question you may have about our site. You can also contact us by email if your question isn't answered within our FAQ section. Please be sure to read through our help section fully before contacting us, as the majority of common questions are already answered within this area.

Our dedicated UK based customer service team is standing by to answer all your queries - simply contact us in one of the following ways:

Email Us

Email is the most efficient way to contact us with any product or order queries. Our dedicated customer care team are available during working hours Monday to Friday, 9am - 6pm including bank holidays.

Our customer support contact email is:

customersupport@galaxystores.co.uk

Please allow up to 24 hours for a reply to any email sent.

Contact Us Form

You can also use the contact form below if you don't have access to your email just now:

Galaxy Stores Contact Us Form

Each of our product pages has a form on it too, that allows you to ask any question about that particular product. This form allows you to enter your contact details within it to allow us to get back to you in which ever way you choose. Please allow up to 24 hours for a reply to any enquiry.

Write to Us

Please note that this is a postal address only for writing to us, no stock is kept here, no returns will be accepted to this address, and we do not operate a showroom here. Please contact our customer support team regarding any returns request you may have.

Galaxy Stores
17 East Cromwell Street
Edinburgh
EH6 6HD